Shipping Policy

Thank you for supporting my craft business! Each item is handmade with care, and I want to ensure your order reaches you safely and in a timely manner.

Processing Time

• Orders are typically processed and shipped within [2-3business days] after payment is received.

• Custom or made-to-order items may require additional processing time. Estimated timeframes will be listed on each product page.

Shipping Methods & Delivery

• All orders are shipped via [USPS / UPS / ].

• Delivery times vary depending on your location and the shipping method chosen at checkout.

• Please note: once a package is handed to the carrier, delivery times are beyond my control.

Shipping Rates

• Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

• Free shipping may be offered on orders over $50.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.

 

Lost or Delayed Packages

• I am not responsible for packages lost or delayed by the shipping carrier.

• If your package is marked as “delivered” but you did not receive it, please check with your local post office or carrier first.

Damaged Items

• If your order arrives damaged, please contact me within 5 days with photos, and I’ll work with you to make it right.

Contact

If you have any questions about shipping, please reach out at ember.b.designs@gmail.com